LTS Increases E-mail Quotas

As of mid-September 2008 e-mail quotas for students will be significantly increased by Library and Technology Services.  In recent years, the volume and size of e-mail communication (e.g., attachments, digital images) has increased substantially. 

As a result, some Lehigh faculty, staff, and students have experienced the frustration of being unable to access e-mail because they have exceeded their storage quota. 

Student e-mail account storage has been raised to 1 gigabyte. It is anticipated that the move to a 1 gigabyte quota will prevent most of these frustrations. 

However, this increase is not a substitute for good e-mail file management and students are still expected to delete old and unused e-mails, and move large e-mail file attachments to their hard drives or alternate storage locations.  Students with questions should call the Help Desk (8-4357).

In late May 2008, e-mail quotas were increased to 2 gigabytes for faculty, exempt staff, and non-exempt staff.  With the newly expanded space, faculty and staff are encouraged to store their e-mail on the mail server, rather than in Local Folders. 

Mail stored on the server is available from anywhere in the world, backed up nightly, and protected in the unfortunate event of a system crash.  Once again users are still encouraged to practice good e-mail file management. It is advisable to automatically or manually “empty trash” after 30 days.

This is a good way to avoid wasting disk space.  Faculty and staff with questions should either contact their LTS computing consultant or call the Help Desk (8-4357).

--Susan A. Cady
  LTS Director for Administrative and Planning Services

Article posted September 12, 2008

 

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